Call Centre Advisor Jobs in Leicester on your local Leicester jobs site. Careers in Leicester, local employment and work in Leicester.
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Call Centre Advisor
This job has expired, and cannot be applied for.
- Posted By: Hays Banking
- Address:
- Contact:
- Date Posted: 11th Aug 2008
- Salary: £14,200
- Location: Leicester
- Reference Code:
- Views Since Posting: 442
- Full Description:
My Client a leasing bank is looking for 10 Telephone Service Advisor to work in their Leicester office based in City Centre.
Your duties will include:
· Taking inbound calls and making outbound calls to customers
· Take personal responsibility for resolving customer
· Queries
· Deciding on the best course of action for customer finances
· Ensuring you maximise cross-selling opportunities
· Communicating clearly to colleagues in processing
· Updating customer accounts and systems of any changes
· Working towards targets and deadlines
Requirements
· Must be able to pass a credit search (No ccjs, defaults or bankruptcy)
· Must be able to provide references for last 3 years (no disciplinary or dismals)
· Must have customer and sales experience
Benefits
· 15% pension scheme
· 10% profit share
· Bonus
· Career Progression
· Paid Training
· Opportunity to study further qualifications in banking
( Cemap, FPC etc. )
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